Company History

Company History

PT TIKI was formerly known as CV TITIPAN KILAT. It was established on 1st September 1970 with Soeprapto and Mrs. Nuraini Soeprapto as the founder and shareholder. By 1972, TIKI’s business activity had reached the cities of Pangkal Pinang (Sumatra), Semarang (Central Java) and Surabaya (East Java) with numbers of fleets and personnel.

In 1972, the company went through management restructuring by co-operating with (the late) Irawan Saputra, Gideon Wiraseputra, and Raphael Rusmadi, who then became another shareholders. Together with the development of the country’s economy.

TIKI became stronger and gradually set up new branches in the provinces. In just one and a half year, TIKI could serve all places throughout the nation.

To guarantee the best service, Today, TIKI has more than 800 service points able to reach various destinations in the country and abroad. With the support of thousands of well trained personnel and its fleet of transportation spread throughout the archipelago, TIKI is a leader in air express industry in Indonesia.

TIKI’s activities has increased significantly and has formed new branches in the provinces.

Executive Summary

” We create added values in the courier, freight forwarding and logistics business worldwide through efficiency and strong networking. Therefore we can compete with others to deliver the best services to our customers ”

With aim to bring more efficient and competitive service in the courier and freight forwarding industry, both domestically in Indonesia and worldwide, PT. TIKI Indonesia (TIKINDO Logistics) member of TIKI Group had been established in March 2001. Our vision is to become an excellent and key player in the transportation, distribution and freight forwarding business in the Asian region.

We are aware of the ever increasing global trade and also the increasing demand for high possible standard of services in the transportation and logistics industry. Therefore PT. TIKI Indonesia (TIKINDO Logistics) offers more than just cargo and distribution services. We provide solutions to many aspects of total logistics. And this becomes our aim to enable us to become a competitive and excellent player in the industry.

We take up the challenge to adapt and improve our services so as to meet the most appropriate requirements for our wide range customers. We understand that logistics is more than just transportation. It involves understanding customers’ sales, customers’ business circulation products and even understanding customers’ problems and needs.

Therefore, from our vision and the best we can contribute to the customers and the industry we set our mission in these ways:

• “Customer Satisfaction” backed by our modern warehousing and distribution facilities and strong world class service, provides you – our clients, a one stop comprehensive logistics solution to meet your daily demands in this globalization era.

• To provide the world’s business community with affordable, reliable and quality delivery service,

• To enable our customers to conduct their business professionally and on time.

• To become our customers’ business partner, not just their delivery company.

We treat our customers as our partner. Their problems are our concern. And the key to this is just simply to deliver customer satisfaction to all of customers

Tikindo Logistics and Distributions

We keep maintaining efficiency in our company structure as we believe this would be a simple example how we can deliver efficient solution to our customers. The head office of PT. TIKI Indonesia (TIKINDO Logistics) has 17 staffs and more 234 dedicated operational and distribution personnel in Jakarta. The head office divisions have been structure based on our core services delivered to our customers that consist of:

• Import Department

• Export Department

• Sales and Marketing Department

• Customers service Department

• HRD & GA Department

• IT Department

• Finance and Accounting  Department

• Warehouse & distribution Department

• Traffic & Operational Department

To enhance our service to the customer our personnel for Export, Import and Distribution have been equipped with international accepted certification such as PPJK (Certificate of Custom Clearance), certificate to handle DG (Dangerous Goods) shipments.